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Support

The Support allows administrators to create and manage support tickets.


Creating a Support Ticket

  1. Click the Support tab.

  2. Select Create New Ticket.

  3. Enter:

  • Ticket Subject

  • Description

  • Supporting details

  • Submit the ticket.

To check the status of your existing tickets click the "All Tickets"

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Functions

  • Report billing issues

  • Request technical support

  • Track issue resolution